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AAATA TheRide Service Alerts
Updates from AAATA TheRide on Services in Pittsfield Township & Surrounding Areas During COVID-19


April 7, 2020 Update: TheRide Takes Further Measures to Promote Social Distancing

To adhere to Governor Whitmer’s Executive Order 2020-21 to temporarily suspend activities that are not necessary to sustain or protect life, TheRide has announced additional temporary reductions to their service schedule. Community members are strongly encouraged to ride the bus for essential trips only. In the Executive Order, Transportation is noted as critical infrastructure, and therefore, TheRide will still operate for essential use only.

Reduced Service
The following service will be provided until further notice and is dependent on workforce availability. Schedules may change. Sign up for MyAlerts or call 734-006-0400 for the most up to date information. 

Fixed-Route Service:
Starting Wednesday, April 15, 2020, the COVID-19 reduced schedules for Routes 3, 4, 5 and 28 will be updated.

  • Routes not operating:
33, 41, 60, 62, 63, 64, 65, 66, 68, 81, 91, 92

  • Routes with revised schedules:
3, 4, 5, 6, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 42, 43, 44, 45, 46, 47

  • Park & Ride Lot Service:
Green Rd. lot will only be served by Route 23
Pioneer High School will only be served by Routes 24 and 25
Miller Rd. lot will not be served
Plymouth Rd lot will not be served
State St. & Tennis Center lots will not be served

Individual Route Maps & Schedules During COVID-19 Reduced Service   

Demand Response Service: 
Reduced service is based on regular Sunday schedules. Passengers are requested to limit travel for essential trips only in line with the Governor’s Executive Order 2020-21.

  • A-Ride and GoldRide service will require at least one day advance booking. No same day trip reservations will be offered. 
  • FlexRide service will continue to allow same day reservations.
  • No other demand response services including NightRide, HolidayRide and MyRide will operate.

Call TheRide's Customer Service at 734-996-0400 to talk to an Information Specialist for route information, reservations for A-Ride and other business-related questions during normal business hours.


March 31, 2020 Update:

TheRide Announces Easter Holiday Transit Schedule

ANN ARBOR, MI -- The Ann Arbor Area Transportation Authority (TheRide) will not operate regular fixed-route bus service, ExpressRideFlexRideA-Ride, or senior shared-ride services on Sunday, April 12, 2020 in observance of the Easter holiday. In addition, due to reduced schedules because of the COVID-19 crisis, HolidayRideNightRide and AirRide will also not be operating.
Reduced service schedules due to COVID-19 will resume on Monday, April 13, 2020. The Blake Transit Center, Ypsilanti Transit Center, and TheRide’s main office at 2700 S. Industrial Highway remain temporarily closed until further notice due to the COVID-19 crisis and all schedule information is subject to change.

TheRide remains dedicated to the health and safety of its riders and employees and reminds riders and employees to:

  • Avoid close contact with people who are sick
  • Stay home when you are sick, if possible. This helps prevent spreading your illness to others
  • Cover your mouth and nose when coughing or sneezing
  • Wash your hands often to help keep germs away. If soap and water are unavailable, use an alcohol-based hand sanitizer
  • Avoid touching your eyes, nose or mouth
  • Clean and disinfect frequently touched surfaces
  • Maintain social distancing guidelines
  • Reduce travel to essential trips only

The latest information on TheRide’s routes, schedules and detours is available at 734-996-0400 and on TheRide.org.


March 24, 2020 Update:


TheRide Reduces Services Further Due to COVID-19 Outbreak, Focuses on Essential Travel Only

ANN ARBOR, MI – To adhere to Governor Whitmer’s Executive Order 2020-21 to temporarily suspend activities that are not necessary to sustain or protect life, The Ann Arbor Area Transportation Authority (TheRide) has announced additional temporary reductions to their service schedule. Community members are strongly encouraged to ride the bus for essential trips only. In the Executive Order, Transportation is noted as critical infrastructure, and therefore, TheRide will still operate for essential use only.

“TheRide will continue to provide service for essential trips. We understand our community has dedicated workers who must still get to their jobs and we are committed to helping them get there,” Bryan Smith, Deputy CEO of Operations at TheRide said. “However, it’s important for those that do not need to go to work, medical appointments or the grocery store, stay home to help prevent the spread of the virus.”

In addition to the below reduced schedules, TheRide is not charging a fare to ride its fixed route service and demand response services and has temporarily closed the Ypsilanti Transit Center, Blake Transit Center and TheRide’s front desk at 2700 S. Industrial Highway. Those riders who can, are requested to board buses using the back door. All of these precautions as well as additional cleaning and disinfecting our buses are being taken to help stop the spread of COVID-19.

“We ask that if you must take TheRide, you limit your contact with the driver, and maintain the CDC recommended sixfoot social distancing between you and other riders,” Mary Boonin, Manager of Community Relations at TheRide said.

Reduced Service Effective Thursday, March 26
The following service reductions are dependent on workforce availability. Schedules may change. Visit TheRide.org or call 734-996-0400 for the most up to date information.

Fixed-Route Service:
Reduced service is based on regular Sunday schedules with the exception of Route 3.

Routes not operating: 33, 41, 60, 62, 63, 64, 65, 66, 68, 81, 91, 92

Routes with revised schedules: 3, 4, 5, 6, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 42, 43, 44, 45, 46, 47

Park & Ride Lot Service
  • Green Rd. lot will only be served by Route 23
  • Pioneer High School will only be served by Routes 24 and 25
  • Miller Rd. lot will not be served
  • Plymouth Rd lot will not be served
  • State St. & Tennis Center lots will not be served

Demand Response Service: Reduced service is based on regular Sunday schedules. Passengers are requested to limit travel for essential trips only in line with the Governor’s Executive Order 2020-21.

  • A-Ride and GoldRide service will require at least one day advance booking. No same day trip reservations will be offered.
  • FlexRide service will continue to allow same day reservations.
  • No other demand response services including NightRide, HolidayRide and MyRide will operate.

Customer Service
For full maps and schedules of the reduced routes and to stay up to date on our service visit TheRide.org or call 734-996- 0400 to talk to an Information Specialist for route information, reservations for A-Ride and other business-related questions during normal business hours.

Additional Precautions 
  • All vehicles and facilities are being regularly cleaned and high-touch areas disinfected with protocols as recommended by the CDC
  • All staff continue to receive a supply of sanitization supplies and are encouraged to follow the CDC’s hygiene guidelines
  • TheRide has instituted social distancing among employee work environments, with many staff working remotely, all business travel canceled, and in-person meetings discouraged

TheRide remains dedicated to the health and safety of its riders and employees and reminds riders and employees of healthy habits from the CDC:

  • Avoid close contact with people who are sick
  • Stay home when you are sick, if possible. This helps prevent spreading your illness to others
  • Cover your mouth and nose when coughing or sneezing
  • Wash your hands often to help keep germs away. If soap and water are unavailable, use an alcohol-based hand sanitizer
  • Avoid touching your eyes, nose or mouth
  • Clean and disinfect frequently touched surfaces

The latest information on TheRide’s routes, schedules and detours is available in the Ride Guide, at (734) 996-0400 and on TheRide.org.



March 18, 2020 Update:

TheRide Announces Reduced Service Amongst COVID-19 Outbreak 

ANN ARBOR, MI – Due to the serious situation regarding the spreading of Coronavirus (COVID-19), The Ann Arbor Area Transportation Authority (TheRide) has announced a reduced service schedule.

“We understand that people still have to get to work, medical appointments and grocery shopping and it’s important for us to be there for them,” Matt Carpenter, CEO of TheRide said. “However, we want to do our part in helping stop the spread of COVID-19 by reducing our schedules and taking other precautionary methods like closing our transit centers and suspending fare collection. Further service adjustments will be implemented as circumstances demand.”

Reduced Service
Effective Thursday, March 19, 2020, TheRide’s service reductions are:

  • There will be no service on Route 63 (U-M - Pontiac) or Route 41 (EMU College of Business Shuttle)
  • Route 4 (Washtenaw) service will be reduced to every 15-30 minutes mornings/afternoons and every 30 minutes evenings. There will be no 4B service. Service will operate from 6:08 a.m. to 12:30 a.m.
  • Route 62 (U-M - State) service will be reduced to every 30 minutes with trips leaving Wolverine Tower at :15 and :45 minutes past the hour. Service will operate from 6:45 a.m. to 10:15 p.m.
  • Service on AirRide, direct service to Detroit Metro Airport from the Blake Transit Center has been suspended until further notice


In addition to reduced schedules, TheRide has already temporarily suspended the collection of fares on its fixed-routes and demand response services and temporarily closed to the public the Ypsilanti Transit Center, Blake Transit Center and TheRide’s front desk at 2700 S. Industrial Highway. The above steps will continue for a weekly rolling period and will be reassessed daily.

Customer Service
To stay up to date on our service visit TheRide.org or call 734-996-0400 to talk to an Information Specialist for route information, reservations for A-Ride and other business-related questions during normal business hours.

Additional Precautions
  • All vehicles and facilities have been cleaned and disinfected with protocols as recommended by the CDC
  • All staff continue to receive a supply of sanitization supplies and are encouraged to follow the CDC’s hygiene guidelines
  • TheRide has instituted social distancing among employee work environments, with many staff working remotely, all business travel canceled, and in-person meetings discouraged

TheRide remains dedicated to the health and safety of its riders and employees and reminds riders and employees of healthy habits from the CDC:
  • Avoid close contact with people who are sick, and if you are sick
  • Stay home when you are sick, if possible. This helps prevent spreading your illness to others • Cover your mouth and nose when coughing or sneezing
  • Wash your hands often to help keep germs away. If soap and water are unavailable, use an alcohol-based hand sanitizer
  • Avoid touching your eyes, nose or mouth
  • Clean and disinfect frequently touched surfaces



March 17, 2020 Update:


To our valued riders and community,

As the situation regarding Coronavirus (COVID-19) continues to change daily, we continue to uphold the safety and security of our passengers and employees as one of our highest values. As COVID-19 is impacting our community, we wanted to provide an update to you on how we are addressing this at TheRide.

We are taking numerous steps to prevent the spread of the virus, as we know that our community relies on us to get to work, medical appointments and grocery stores.

Free Fares
Beginning March 18 and until further notice, TheRide will temporarily suspend the collection of fares on all fixed-routes and demand response services to limit passenger and driver interaction

Route Reductions
Due to lower demand for our services, we will be announcing our plans to reduce service levels on March 18. While our service is still running, we urge you to follow the directions of health officials and not travel unless absolutely necessary.

Service on AirRide, direct service to Detroit Metro Airport from the Blake Transit Center has been suspended until further notice.

Customer Service
The Ypsilanti Transit Center, Blake Transit Center and our front desk at 2700 S. Industrial Highway will be closed to the public beginning Wednesday, March 18. However, our information specialists will still be available for route information, reservations for A-Ride and other business-related questions during normal business hours.

We encourage you to visit TheRide.org to stay up to date on our service.

Additional Precautions
  • All vehicles and facilities have been sanitized and disinfected with protocols as recommended by the CDC
  • We continue to supply sanitation supplies to all our staff and encourage them to follow the CDC’s hygiene guidelines
  • We are instituting social distancing among employee work environments, with many staff working remotely, canceled business travel, and in-person meetings discouraged 
 
We remain dedicated to the health and safety of our riders and employees. We will do all we can to keep our community as safe as possible. The above steps will happen for a rolling two-week period and will be reassessed daily.

Sincerely,  


Matt Carpenter TheRide Chief Executive Officer


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